Data Security
Version 1.0 · Effective 2026-05-22
How we protect your data and what we do if something goes wrong.
What we do
- Card data: handled by Stripe under PCI DSS. We never see your card number, CVV, or expiration date.
- Other personal data: encrypted in transit (TLS 1.2+) and at rest.
- Access to user data is limited to authorized personnel under audit logging.
- Annual PCI SAQ A self-assessment.
Admin access auditing
Every time an authorized CombatScore team member accesses user data, we log it. Sensitive actions (viewing minor data, exporting data, account suspensions) require a documented reason at the time of action. The audit log is append-only — even our team can't modify it after the fact.
Breach notification
If we experience a security incident affecting your data, we will:
- Notify affected users in accordance with applicable state and federal law.
- Provide details about what was affected, what we're doing, and what you should do.
- Make the post-incident report publicly available where appropriate.
Data retention
- Payment records: 7 years (tax and audit requirement).
- Safety-flagged content: 7 years to support investigations.
- Unflagged messages: 90 days, then deleted.
- Other user data: per our Privacy Policy.
Your rights
You can request access to, correction of, or deletion of your data:
- Self-service data export from account settings (delivered within 7 days).
- Deletion request: account anonymized; payment + safety records retained per legal exceptions above.
- Correction: contact us at safety@combatscore.app with the specific record.
Reporting a vulnerability
If you find a security vulnerability, please report it to security@combatscore.app. We respond within 72 hours and won't take legal action against good-faith research.