Moderation & Communications Review
Version 1.0 · Effective 2026-05-22
When communication features are available on CombatScore, we use AI to automatically review certain conversations for safety. This page explains what that means.
Who we monitor automatically
- Any conversation involving a minor athlete (under 18). Mandatory. Cannot be opted out of.
- Coach ↔ athlete conversations where a power dynamic exists. Mandatory.
- Any conversation that has been reported by a user.
- New coach accounts in their first 30 days (heightened scrutiny period).
What we look for
- Grooming patterns
- Off-platform contact attempts
- Sexual content or innuendo
- Self-harm references
- Substance references
- Age-inappropriate topics in conversations involving minors
- Gift offers from adults to minors
- Attempts to arrange physical meetings outside of the gym context
What happens when something is flagged
Flags are categorized by AI confidence:
- Low confidence: logged only.
- Moderate confidence: queued for human review.
- High confidence: thread auto-locked, gym owner and parent notified, safety team paged.
A human reviewer can clear false positives at any time.
What we don't do
- We don't share message content with third parties unless required by valid legal process.
- We don't sell or monetize message content.
- We don't use messages to train external AI models.
- We don't analyze adult-to-adult conversations without a report or report-equivalent trigger.
Retention
- Unflagged messages: retained 90 days, then deleted.
- Flagged messages: retained 7 years to support investigations and litigation.
Your rights
- Export your own message history at any time from your account settings.
- See our Data Security policy for deletion rights and retention exceptions.